Last updated: 25 May 2018
Kingsley Maybrook Ltd (“us”, “our”, “we”) are committed to protecting and respecting your privacy.
This Policy covers our collection, processing and use of personal data when you use any of our services or any part of our Website.
When you supply any personal data to us we have legal obligations towards you in the way we use that data. For ease of reading, we have divided this Policy into several sections:
We reserve the right to revise or amend this Policy at any time to reflect changes to our business or changes in the law. Where these changes are significant we will endeavour to let our clients and users of this Website know. However, it is your responsibility to check this Policy each time that you use this Website or wish to transfer personal data to us – for ease of reference the top of this Policy indicates the date on which it was last updated.
Please note that our Website is not directed at children under the age of 13 (each “Child” together “Children”) and we do not knowingly collect personal information about Children. If you believe we have collected personal information about your Child, you may contact us at
What is personal data and what do we collect
What is personal data?
Where this Policy refers to ‘personal data’ it is referring to data about you from which you could be identified – such as your name, your date of birth, your contact details and even your IP address.
By law all organisations in the UK are obliged to process your personal data in certain ways and to ensure that you are given an appropriate amount of information about how they use it. You also have various rights to seek information from those organisations about how they are using your data, and to prevent them from processing it unlawfully. For more information about these rights, please see the “Your Rights” section of this Policy.
Data we collect from you
Voluntary Provision of Data
When you voluntarily supply your personal data to us, for example where you: engage us as professional advisors, send correspondence to us, or engage in similar activities in which you volunteer data about yourself; we may collect, store and use the personal data that you disclose to us.
The information we collect from you may include your title, name, address, e-mail address, company, job title, date of birth, phone number, and financial information – but will depend on precisely what details you volunteer to us and the nature of any services that you engage us to provide.
Anti-Money Laundering and Background Checking
Where you engage us to provide professional services we are obliged to take steps to ensure that your instructions are not connected with money laundering or other criminal conduct. Accordingly, we will use your personal data to conduct various checks to guard against this possibility.
Those procedures may cause us to obtain additional Personal Data relating to you. Where that occurs, we may hold that data on file alongside information which you have provided directly.
Where our procedures indicate that your instructions to us are connected with criminal activity, we may be obliged to report that fact (and all information associated with it) to the relevant authorities.
Automated Collection of Data
We may also collect information about you when you visit the Website through the use of technologies such as cookies. The following are examples of information we may collect:
- information about your device, browser or operating system;
- your IP address;
- information about links that you click and pages you view on our Website
- length of visits to certain pages;
- subjects you viewed or searched for;
- page response times;
- records of download errors and/or broken links;
- page interaction information (such as details of your scrolling, clicks, and mouse-overs);
- methods used to browse away from the page; and
- the full Uniform Resource Locators (URL) clickstream to, through and from this Website (including date and time).
We use the data described above for several different reasons. Firstly we use it to ensure that the Website works properly and that you are able to receive the full benefit of it. Second, we use the data to monitor online traffic and audience participation across the Website. We undertake both of these activities because we have a legitimate interest in doing so.
Third Party Resources
We may also use the services of third parties to help us to collect various data about you and the way that you use the Website.
For details of the cookies that we use on the Website, what those cookies do, and the privacy policies of the third parties which provide them (where relevant) please see our Cookies Policy
Please note that, while you have to option to consent to specific individual cookies that, unless specifically set out in our Cookies Policy, we rely on our legitimate interests as our condition for processing your personal data which we may receive from them on the basis set out in this section (specifically that we have a legitimate interest in optimising the Website’s content and ensuring that you are served with relevant commercial communications as you use it).
How and why do we use/share your information
Sharing your information
Depending on how and why you provide us with your personal data we may share it in the following ways:
- we may share your personal information with any member of our company group;
- with selected third parties who we sub-contract to provide various services and/or aspects of the Website’s functionality, such as where third-party plugins provide functionality such as message boards or image hosting services (see “Service Providers” below); and
- with analytics and search engine providers that assist us in the improvement and optimisation of this Website as described above.
We will not share your information with third parties in order for that third party to provide direct marketing communications to you, unless it relates to a specific activity which you have been notified of, and you have indicated that you wish to receive communications about it.
We may also disclose your personal information to third parties in the following events:
- if we were to sell or buy any business or assets, in which case we might disclose your personal information to the prospective seller or buyer of such business or assets as part of that sale;
- if Kingsley Maybrook Ltd or substantially all of its assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets;
- if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or if we are asked to provide your details to a lawful authority in order to aid in the investigation of crime or disorder; and/or
Our service providers provide us with a variety of administrative, statistical, and technical services. We will only provide service providers with the minimum amount of personal data they need to fulfil the services we request, and we stipulate that they protect this information and do not use it for any other purpose. We take these relationships seriously and oblige all of our data processors to sign contracts with us that clearly set out their commitment to respecting individual rights, and their commitments to assisting us to help you exercise your rights as a data subject.
Links to third party sites
Where we provide links to third party websites such sites are out of our control and are not covered by this Policy. If you access third party sites using the links provided, the operators of these sites may collect information from you that could be used by them, in accordance with their own privacy policies. Please check these policies before you submit any personal data to those websites.
For how long do we keep your information
We will hold your personal information on our systems only for as long as required to provide you with the services you have requested or to perform the purpose for which that data was collected.
Where you engage us to provide professional services we are entitled to hold your personal data as part of our records after you cease to instruct us. We hold that data not only to satisfy various legal obligations to which our profession is subject, but also because we have a legitimate interest in keeping accurate records of the services which we have provided. However, we do not store your data indefinitely and we do not (without specific agreement) perform an archiving service for former clients. Accordingly, you can expect us to dispose of your data approximately seven years after you cease to instruct us.
In some circumstances you can ask us to delete your data: see ‘Your Rights” below for further information.
Please note that some of our service providers may be based outside of the European Economic Area (the “EEA”). By submitting your personal information to us, you agree to this transfer, storing or processing. Where we transfer your data to a service provider that is outside of the EEA we seek to ensure that appropriate safeguards are in place to make sure that your personal data is held securely and that your rights as a data subject are upheld. If you would like more information about how the mechanism via which your personal data is transferred, please contact:
If we ever give you (or where you have chosen) a password which enables you to access certain parts of this Website, or any of our secure document transfer services, you are responsible for keeping that password confidential. We ask you not to share a password with anyone.
As a data subject you have a number of rights in relation to your personal data. Below, we have described the various rights that you have, as well as how you can exercise them.
Right of Access
You may, at any time, request access to the personal data that we hold which relates to you (you may have heard of this right being described as a “subject access request”).